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Frequently Asked Questions

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Q
How long can a user name be?
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As long or short as you want.
Q
How long does my password have to be?
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Between 4 and 12 characters
Q
How many icons can I create?
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As many as you want! Have fun at our expense.
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How many images can I upload?
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You may upload up to 5 pictures per icon, but be careful. The more pictures you upload, the larger the file will be. Remember, some instant messaging programs restrict file size.
Q
What instant messaging programs does this work with?
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The icons you create are compatible with most instant messaging programs however, some may not support the actual animation of the .gif file.
Q
Are there any restrictions to the kind of BuddyCons we create?
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Yes. No vulgarity, sexually explicit material, threats, derogatory comments, or otherwise offensive language is allowed.
Q
What type of files can I upload?
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Good question. BuddyCon will accept .bmp, .jpg, .jpeg, .gif, .tif, and .png.
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What if the picture I want to upload is not the same size as the preview box?
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No problem. We automatically shrink or stretch your picture to fit.
Q
Why is my BuddyIcon being saved as a "BMP"?
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There is a bug in Internet Explorer that causes images to be saved incorrectly. However, this can be easily fixed! Click here for instructions.
Q
I am having trouble using the BuddyCon creator. Where can I find help?
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Please click on the question mark next to the area you would like help for and an instruction box will pop up. If you are still having trouble, please email us at help@buddycon.com.
Q
What is the deal with the BuddyCon.com ad at the end of every icon?
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In order to keep this tool free, we put our ad at the end of every icon you make. This helps spread the word about BuddyCon.com. You may also choose to remove this ad for only $.99 by using PayPal.
Q
Is PayPal a safe way to send money?
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Absolutely. PayPal is trusted by millions of users and e-commerce web sites worldwide.
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Can I use PayPal if I am not a member?
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Yes. PayPal will allow non-registered users to use their credit cards to send money.
Q
Can I put a link to BuddyCon.com on my web site?
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Please email us with a link to your site and include your contact information. We will contact you usually within 24 hours.
Q
How can I advertise with BuddyCon.com?
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For more information, send an email to: sales@buddycon.com
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